Customers consuming the most time and resources aren't the ones paying you the most
Customers aren't created equal
Focus your team's efforts on the most important customers and the highest value activities for your business.
Decisions backed by data
Use accurate data to support your most important business decisions - don't rely on averages and gut feelings.
Automated customer insights
No more manual reporting. Leverage data to automatically measure the cost to serve individual customers.
Cost to serve analytics built for customer facing teams
Automatically get a 360 degree view of the cost to service and support your customers
Integrations for every touch point
Retain integrates with the tools your team already uses to understand how time is spent with individual customers without relying on employee self reporting. Get the cost-to-serve data you want while freeing your team to service your customers.
Increase revenue on your most expensive, time-consuming customers
Dynamically allocation resources based on your team's current utilization
Measure engagement differentiations between different types of customers
880 Harrison St, Suite 201
San Francisco, CA, 94107